Cancellation and Refund

Cancellation and Refund

If the order is cancelled within 7 day's time subject to not taken more than 3 tests we will refund your payment. Refund will be processed through same mode within 10 working days


Once we receive your request for cancellation and refund, we will scrutinize and evaluate the transaction. After approval refund will be initiated. Refund amount is calculated by deducting 20% from your original payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies. Refunds will be issue to the same payment method which were used at the time of purchase.

Payment Method Refund Method Refund Time-frame
Credit Card/ Debit CardCredit Card/ Debit Card8-10 business days
Net BankingNet Banking Account (Credited to Bank Account)8-10 business days

If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. If you have any questions about our Refund Policy, please contact us: By or call us on 2618 6888.